Terms of service

This website is operated by Life on Cancri. Throughout the site, the terms “we”, “us” and “our” refer to Life on Cancri. Life on Cancri offers this website, including all information, tools and services available from this site to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions, including any additional terms and policies referenced here or available by hyperlink. These terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree to all the conditions of this agreement, you may not access the website or use any services. If these terms are considered an offer, acceptance is expressly limited to these terms.

Any new features or tools added to the current store will also be subject to these terms. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part of these terms by posting updates or changes to the website. It is your responsibility to check this page periodically. Your continued use of the website following any changes signifies acceptance of those changes.

Our store is hosted by Shopify Inc, which provides the online e commerce platform that allows us to sell our products and services to you.

Section 1 - Online store terms

By agreeing to these terms, you confirm that you are at least the age of majority in your place of residence, or that you have reached the age of majority and have given consent for any minor dependants to use this site.

You must not use our products for any unlawful or unauthorised purpose and you must not violate any laws in your jurisdiction during your use of the service.

You must not transmit any worms, viruses or destructive code of any kind.

Any breach of these terms will result in immediate termination of your services.

Section 2 - General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting systems. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service or access to the service without express written permission.

Headings in this agreement are included for convenience only and do not limit or otherwise affect the terms.

Section 3 - Accuracy, completeness and timeliness of information

We are not responsible if information on this site is not accurate, complete or current. All material is provided for general information only and should not be used as the sole basis for making decisions. Any reliance on material on this site is at your own risk.

This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify site content at any time but have no obligation to update information. You agree that monitoring changes is your responsibility.

Section 4 - Modifications to the service and prices

Prices for products may change without notice.

We reserve the right to modify or discontinue the service or any part of it at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation.

Section 5 - Products or services

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only in accordance with our refund policy.

We make every effort to display product colours and images accurately. However, we cannot guarantee that your device display will be accurate.

We may limit the sale of products or services to any person, region or jurisdiction. We may do this on a case by case basis. We may also limit quantities of any products or services. All product descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time. Any offer made on this site is void where prohibited.

We do not guarantee that the quality of any products, services or materials purchased will meet your expectations or that any errors in the service will be corrected.

Section 6 - Accuracy of billing and account information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed under the same account, the same credit card or orders with the same billing or delivery address.

If an order is changed or cancelled, we may attempt to notify you using the email or phone number provided at checkout. We may limit or prohibit orders that appear, in our judgement, to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information. You agree to promptly update your details, including email address and card information, so that we can complete transactions and contact you if needed.

Please review our refund policy for more details.

Section 7 - Optional tools

We may provide access to third party tools which we neither monitor nor control.

You acknowledge that such tools are provided as is without any warranties or endorsements. We have no liability arising from your use of optional tools.

Any use of optional tools is at your own risk and discretion and you should ensure you understand the terms set by the third party provider.

We may also offer new services or features in the future. These will also be subject to these terms.

Section 8 - Third party links

Some content, products and services available through our service may include material from third parties.

Third party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and we accept no responsibility for third party materials, websites or services.

We are not liable for any harm or damages relating to the purchase or use of goods or services from third party websites. You should review their policies and practices carefully. Any complaints or concerns should be directed to the third party.

Section 9 - User comments, feedback and submissions

If you submit comments, ideas, proposals or other materials, whether at our request or voluntarily, you agree that we may edit, copy, publish, distribute, translate or use them in any medium at any time without restriction.

We are not obliged to maintain comments in confidence, to pay compensation or to respond.

We may monitor, edit or remove content that we consider unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable or that violates intellectual property rights or these terms.

You agree that your comments will not violate rights of any third party and will not contain unlawful, abusive or obscene material or viruses. You must not use a false email address or mislead us or others regarding the origin of comments.

You are solely responsible for your comments and their accuracy. We accept no liability for comments posted by you or any third party.

Section 10 - Personal information

Your submission of personal information is governed by our privacy policy.

Section 11 - Errors, inaccuracies and omissions

Occasionally there may be information on the site or in the service that contains errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct these and to change or update information or cancel orders at any time without notice, including after an order has been submitted.

We have no obligation to update or clarify information, including pricing, except as required by law. No update or refresh date should be taken to indicate that all information has been modified.

Section 12 - Prohibited uses

In addition to other prohibitions in these terms, you are prohibited from using the site or its content for any unlawful purpose, for soliciting others to engage in unlawful acts, for violating laws or regulations, for infringing intellectual property, for harassment or discrimination, for submitting misleading information, for uploading viruses or malicious code, for collecting personal information of others, for spam or scraping, for obscene purposes, or for interfering with security features. We may terminate your use of the service for violating any prohibited use.

Section 13 - Disclaimer of warranties and limitation of liability

We do not guarantee that use of the service will be uninterrupted, timely, secure or error free.

We do not guarantee that results from use of the service will be accurate or reliable.

We may remove or cancel the service at any time without notice.

You agree that use of the service is at your own risk. All products and services are provided as is and as available without any warranties, express or implied.

In no case shall Life on Cancri or its staff, partners, suppliers or service providers be liable for any injury, loss, claim or damages of any kind, including indirect or consequential damages, arising from your use of the service or any product. In jurisdictions that do not allow limits on liability, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify and hold harmless Life on Cancri and its staff, partners, contractors, licensors, service providers and employees from any claim or demand, including legal fees, arising from your breach of these terms or your violation of any law or third party rights.

Section 15 - Severability

If any provision of these terms is found to be unlawful or unenforceable, the remainder shall continue to be valid and enforceable to the fullest extent permitted by law.

Section 16 - Termination

Any obligations or liabilities incurred before termination shall survive termination.

These terms are effective unless terminated by you or us. You may terminate at any time by notifying us that you no longer wish to use our services or when you stop using the site.

If we believe you have breached any part of these terms, we may terminate this agreement without notice and you will remain liable for all amounts due up to the termination date. We may also deny access to our services.

Section 17 - Entire agreement

Failure to exercise or enforce any right does not constitute a waiver.

These terms and any policies posted on the site constitute the entire agreement between you and us and govern your use of the service.

Any ambiguities in interpretation shall not be construed against the drafting party.

Section 18 - Governing law

These terms and any separate agreements relating to services are governed by the laws of the United Kingdom.

Section 19 - Changes to terms

You can review the most current version of these terms at any time.

We reserve the right to update or change any part of these terms by posting updates on the website. Your continued use of the site after changes constitutes acceptance.

Section 20 - Contact information

Questions about these terms should be sent to us here.

Life on Cancri is run by The Healing Pear Ltd, registered in England and Wales (company number 13740117). Registered office: 3 Station Road, Stansted Mountfitchet, Essex CM24 8BE, United Kingdom. This is not a returns address; see our returns page for how to send items back.